First-Play Sensy Balls

How much does shipping cost?

• Small standard parcels: €7.95

• Small intermediate parcels: €8.95

• Small Irregular shaped parcels: €13.95

• Medium Irregular shaped parcels: €21.95

• Large Irregular shaped parcels: €29.95

• Large Heavy parcels: €39.95

• Heavy (>30kg) standard parcels: €49.95

• Heavy (>30kg) Irregular parcels: €59.95

• Oversized / Bulky Items: €79.95

• You can also order online and select Pick up for FREE collection at our Showroom.

IMPORTANT: For heavy orders, shipping will be calculated at the checkout.

Please note that deliveries of large items are a kerbside/driveway delivery service only. The driver is not authorised to carry goods up or down steps or through a property.

How long does it take?

• The majority of our orders are delivered in 2 to 3 business days.
• Larger / Bulkier Orders can take up to 7 days.

You will receive updates from us during the processing and picking of your order. Once it is ready for delivery with our courier you will receive one last update from us letting you know.

All orders are being handled by our third party courier partner, and you will be notified by them, by email or text, of your delivery date when they receive your order for despatch.

See our shipping information page.

At checkout select the Pick Up option.

The majority of orders are ready for collection within 72 hours. Please wait for your "Ready to Pick Up" notification to come and collect your order from our warehouse at Unit 4 Robinhood Industrial Estate, Robinhood Road, Dublin 22.

Please ensure your mode of transport is suitable for the size of the items you order.

We will hold collection items for 14 days.

See our click and collect page for more information.

You have 90 days to return your order from the date of delivery. Please see more information on our returns policy page.