Jobs at McSport
1. Sales Administrator
McSport is currently looking for a Sales Administrator to join a vibrant sales team, based in our Dublin Head Office. We are looking for people with excellent sales experience within a fast-paced environment. This person is an overachiever with a hunger for always providing superb customer service. We love our customers, and we will stop at nothing to maintain and improve these long- lasting relationships! Our business is flourishing due to hard work and our reputation, and the right candidate must embody these traits.
Position: Full-time, Permanent. Location: Office based, Robinhood in Dublin 22.
Please note this is an office-based role and in our head, office located in Dublin 22
- BA Degree and sales/admin experience.
- Self-starter who has a desire to learn, grow, and excel in their role.
- Ensure weekly and monthly sales targets are achieved while maintaining margin.
- Processing sales orders in a quick and timely manner.
- Consistently manage all new leads that come through our Inbound process.
- Provide excellent customer service and upsell where possible.
- Resolve customer complaints/refunds where necessary in a timely manner.
- Ability to multitask and work efficiently under pressure.
- Identify the needs of the prospective customer.
- Achieve daily call activities and sales targets.
- Use prospecting strategies to outreach all new prospects.
- Work to convert losses into wins to the best of your ability.
- Get on front of potential problems to minimize potential sales loss.
- Excellent written, listening, administration and attention to detail skill
Key Skills & Experience:
- A minimum of 1-2 years working in a sales environment.
- Previous Tele-sales, sales administration & CRM experience.
- Evidence of hitting weekly, monthly, and quarterly targets
- A desire to be the best.
- Ability to multitask and work efficiently under pressure.
- Interest in Gym, Sport, and leisure Industry (advantage)
Why Work for Us!
Here at McSport, we hire exceptional people and equip them with autonomy, trust, and resources. As a second-generation family-owned business, we are passionate about our people, growth, and culture.
McSport is an equal opportunities employer and is committed to ensuring the representation of all people in the workplace. We do not condone discrimination and harassment regardless of age, race, ethnicity, sexual orientation, disability, or any other aspect which makes you unique. We believe that people should be considered for their strengths and experience and not their background and identity.
Skills:
Sales Customer Focus, Sales Lead, Sport/fitness coaching background desirable Decision-Making Tele sales and interpersonal skills.
Benefits:
bonus, Parking onsite, Gym, canteen, casual dress code, employee discounts
To apply for this job, send your CV to hr@mcsport.ie.
» Back to the Top2. Marketing Manager
We are looking for a creative Marketing Manager who can raise the bar at McSport and drive brand reputation through storytelling, ideation, and innovation whilst nurturing and inspiring our in-house creative and digital teams in the process.
You will have experience in activating marketing campaigns from start to finish and worked with cross-functional teams on tight deadlines to deliver content and campaigns that drove results. You have a keen interest in sports and fitness and in turn are passionate about leading teams to deliver results in a fast paced environment.
This role is high intensity, working alongside teams that are passionate about what they do and on a journey to elevate McSport, whilst enjoying the wins along the way. It’s a fun brand and we enjoy what we do!
Key Priorities:
- Creative Storytelling: Bring ideation, concept and storytelling capabilities in-house at McSport to develop integrated creative campaigns, content and experiences.
- Brand Voice and Visual Style: Establish and manage McSports brand voice and visual style to connect and engage with each customer segment. Lead the successful development of a consistent voice and distinctive style, across everything from campaigns, social posts, website, emails to point of sale and packaging.
- Collaboration and Partnerships: Collaborate closely with department heads and build relationships that aid in problem solving and support McSport initiatives, with the ultimate goal of optimising the customer experience and maximising revenue generation. Nurture relationships with brand ambassadors and partnering agencies or companies.
- Measurement and Insights: Analyse campaigns, identify trends and provide fast, accurate reports, to optimise and improve campaign performance. Identify and prioritise digital marketing objectives, to communicate marketing messages to varied target audiences across multiple platforms.
- Customer Retention: Establish initiatives to improve customer retention across the four pillars of the business.
- One Step Ahead: Keep up to date with our audience – ensure we are marketing the right products to the right people on the right platforms, in collaboration with the sales teams to enhance our content strategy.
- 1st Party Data Growth: Work closely with internal teams in researching opportunities to promote our content and grow our marketing databases.
Requirements:
- Passion for creativity with experience pitching ideas that articulate a strategically creative approach.
- Proven B2B / B2C marketing experience in a similar role with tight budget management and the ability to spend budgets on results driven media outlets.
- Excellent management skills with the ability to meet deadlines on multiple projects with varying timelines.
- Demonstrated success building, leading and managing integrated marketing campaigns and/or content strategies that drive demand and pipeline and include a mix of web/digital, email, events, social media, and direct mail components.
- Self-starter; takes initiative and shows continuous growth.
- Excellent written and verbal communication skills.
- A positive team player with an optimistic, enthusiastic attitude able to collaborate with and influence peers to overcome obstacles.
Location:
- McSport HQ – Robinhood, Dublin 22
- Eircode: D22 A4P8
To apply for this job, send your CV to hr@mcsport.ie.
3. Sales Specialist - Showroom
McSport is currently looking for a Sales Specialist - Showroom to join our Sales Department based in our Dublin Head Office. We are looking for energetic, hardworking individuals who are passionate and dedicated in what we do to bring all their expert knowledge to our progressive business!
- Dublin, Ireland
- Full time, Permanent
- € Negotiable
- Fluent English
Skills and attributes
- Administration
- Customer Service
- Direct Sales
- Fitness
- Personal Training
- Retail
- Retail Sales
- Sales
- Sports
- Inside Sales
Duties & Responsibilities:
- Ensure the customer journey from start to finish is a 5-star experience.
- Dealing with sales returns, complaints & issues within the showroom.
- Ensure all quotes are followed up by phone/email in a timely manner.
- Process payments – cash/Realex/PayPal/vouchers, etc.
- Manage and grow our relationship with our current customers.
- Log warranties for cardio machines.
- General administration duties.
Key Skills & Experience:
- Minimum of 1-year experience in the retail industry.
- Personal training qualification a distinct advantage.
- Must be customer focused.
- Excellent communication skills, both verbal and written.
- Ability to work under pressure and on your own initiative.
- Working knowledge of the sports and fitness industry.
About Us:
McSport is Ireland’s leading and most successful independent online supplier of sport and fitness equipment. We are a 100% Irish owned, second-generation family business. With a team of over 80 industry experts, we are committed to supplying our customers with the highest standard of product, care, and service.
Additional responsibilities/tasks within the position's purpose may be assigned. McSport reserves the right to change the job descriptions at any time based on business conditions/need. McSport are an equal opportunities employer.
