Go

Customer Service

Here at McSport our experience, knowledge and support are always close at hand. We pride ouselves on our longstanding commitment to customer service and the personal experience we provide our customers. Our emphasis is on the efficient despatch of all our orders big and small.
 

How Can I Get in Touch?

If you are unable to find what you are looking for, please email us at sales@mcsport.ie and we will be happy to try and source it for you.
Alternatively you can contact the office should you have any queries and our friendly sales staff will gladly help. Our telephone number is +353 (0)1 293 0005.
 
If you have a query that you would like to discuss with one of our customer service agents or if you have an issue of concern that you wish to raise please don't hesitate to get in touch and we will be more than happy to help you in any way that we can. You can email us at customerservice@mcsport.ie or you can give us a call directly on +353 (0)1 293 0005 and you will be directed to the most appropriate department to best deal with your query.
 

Returns

For returns specifically you can forward your request to returns@mcsport for review and/or approval by a member of our customer service team.

Returns will be accepted subject to the following conditions being met:

  • A proof of purchase being supplied (invoice/sales order docket). One of these must be included when posting items back to McSport.
  • All goods must be returned in good condition and in original packaging.
  • Goods remain the property of the company until payment in full is received.
  • Goods cannot be returned after 28 days from date of purchase.
  • Any difficulties with products received must be notified to McSport within 72 hours after delivery.
  • If you would like to exchange a product for a different product, size or colour then the delivery charge for re-sending the new order will be €4.95.

Please click here to read our full returns policy or follow the link below to download our returns document.

PLEASE CLICK HERE TO DOWNLOAD OUR RETURNS DOCUMENT


Returns can be sent to:

McSport Returns Department, 
Unit 5,
Fern Road, 
Sandyford Industrial Estate, 
Dublin 18,

Republic of Ireland.  

Telephone: +353 1 293 0005

Email: returns@mcsport.ie

 
Sign Up