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FAQs

Please see below for answers to our Frequently Asked Questions.

How much will delivery cost?

Delivery will cost €4.95 on all orders less than €49.95 and free delivery on all orders over €49.95. IMPORTANT NOTE: Our dedicated courier will deliver the product to the front door of your property.We recommend that an able bodied person is present to accept delivery in case the driver requires assistance moving the product and taking the product inside.
Please remember to check the package for any signs of damage. The signature of the person accepting the goods is proof of a successful delivery and that you are happy with the condition of the product.This service does not include installation or delivery up or down steps.

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How will I know when my order is being delivered?

McSport use Ireland's Largest courier company DPD, for all deliveries. As part of our dedicated service, when goods leave the McSport warehouse you will be notified by email. Within this email you will be issued with a tracking number so you can trace your delivery online with DPD. To help our customers we have also introduced a free text message (SMS) service on all deliveries when a mobile phone number is supplied. When your order is placed on a vehicle for delivery from your local DPD Depot, you will be notified by text message at no extra cost.

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What are your office hours?

McSport is open Monday - Thursday 9:30am - 5pm, Friday 9:30am - 3.30pm including lunch times (GMT).

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Can I collect my order from your premises?

Yes, customers may collect their order from our warehouse in Bray, Co. Wicklow if arranged at the time of placing their order. We advise customers to email sales@mcsport.ie or call the McSport Sales Team on +353 1 293 0005 to place their order and ensure that we have that item available for collection. All orders require laser/credit card details in order to hold them.

It is worth noting that while goods may be in-stock, they may be allocated to other orders therefore it is important to check with our Sales Team before coming out to collect your order. If the item is not available, please allow 5-7 working days for it to come back into stock and a member of the McSport Team will call you to advise your order is ready for collection. Please note that orders that aren’t collected after 1 week are automatically put back into stock.

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Do you have a shop that I can call into?

No but you can call out. We are located in Bray, Co. Wicklow that customers may call out and visit. While we currently do not have a product showroom, it is advisable for customers to email sales@mcsport.ie or call our McSport Sales Team on +353 1 293 0005 to place their order and to ensure that we have that item available for collection. Customers can pay by Cash / Laser / Credit Card at our premises.

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How much does shipping cost?

The normal delivery shipping rate (without our special offer) is €9.95. The vast majority of items sold on McSport.ie come under this rate however for bulky or heavier items the shipping rate is €19.95.

All orders either placed by telephone (by schools or clubs) or by customers paying by cheque or bank transfer are liable for a delivery charge of between €6.95 - €19.95 (depending on the size, weight or type of item(s) ordered and the special online offer may not apply.

All UK deliveries are charged based on a pending weight and a delivery charge from €9.95 (for small orders) or €19.95 (for heavier/larger orders).

For deliveries to all other areas, please see our deliver rates page (Shipping Information) . For all other queries please contact our Sales Team by email: sales@mcsport.ie or telephone: +353 (0)1 293 0005.

 

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How long does delivery take?

Shipping/Delivery will be made within 5-7 working days. Overseas shipping may take longer, please contact our sales team for more information on +353 1 2930005.

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Do we deliver to the outside of Ireland?

Yes, we do deliver outside of Ireland.

Please supply us with the product(s) that you require via email: sales@mcsport.ie or telephone: +353 (0)1 293 0005 and we will provide you with a quotation based on your address.

Country Rate per Parcel for 31kg

  • UK €9
  • France €12.00
  • Germany €12.00
  • Netherlands €12.00
  • Belgium €12.00
  • Luxemberg €12.00
  • Austria €13.00
  • Czech Republic €13.00
  • Denmark €13.00
  • Poland €13.00
  • Switzerland €13.00
  • Lithuania €14.00
  • Hungary €14.00
  • Slovakia €14.00
  • Slovenia €14.00
  • Sweden €16.00
  • Spain €16.00
  • Italy €16.00
  • Latvia €16.00
  • Estonia €16.00
  • Liechenstein €18.00
  • Finland €18.00
  • Croatia €18.00
  • Bosnia €18.00
  • Norway €18.00
  • Portugal €18.00
  • Serbia & Montenegro €18.00
Please note that an additional customs charge of €25 applies per consignment for the following countries;
  • Bosnia-Herzegovina
  • Croatia
  • Iceland
  • Liechtenstein
  • Norway
  • Serbia &Montenegro
  • Switzerland
  • Tunisa
  • Turkey

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How much will delivery cost?

Delivery will cost €4.95 on all orders less than €49.95 and free delivery on all orders over €49.95. 

IMPORTANT NOTE: Our dedicated courier will deliver the product to the front door of your property.We recommend that an able bodied person is present to accept delivery in case the driver requires assistance moving the product and taking the product inside.

Please remember to check the package for any signs of damage. The signature of the person accepting the goods is proof of a successful delivery and that you are happy with the condition of the product. This service does not include installation or delivery up or down steps.

How will I know when my order is being delivered?

McSport use Ireland's Largest courier company DPD, for all deliveries. As part of our dedicated service, when goods leave the McSport warehouse you will be notified by email. Within this email you will be issued with a tracking number so you can trace your delivery online with DPD

To help our customers we have also introduced a free text message (SMS) service on all deliveries when a mobile phone number is supplied. When your order is placed on a vehicle for delivery from your local DPD Depot, you will be notified by text message at no extra cost.

What are your office hours?

McSport is open Monday - Thursday 9:30am - 5pm, Friday 9:30am - 3.30pm including lunch times (GMT).

Can I collect my order from your premises?

Yes, customers may collect their order from our warehouse in Unit 5, Fern Road (Off Heather Road), Sandyford Industrial Estate, Dublin 18, if arranged at the time of placing their order. We advise customers to email sales@mcsport.ie or call the McSport Sales Team on +353 1 293 0005 to place their order and ensure that we have that item available for collection. All orders require laser/credit card details in order to hold them.

It is worth noting that while goods may be in-stock, they may be allocated to other orders therefore it is important to check with our Sales Team before coming out to collect your order. If the item is not available, please allow 5-7 working days for it to come back into stock and a member of the McSport Team will call you to advise your order is ready for collection. Please note that orders that aren’t collected after 1 week are automatically put back into stock.

Do you have a shop that I can call into?

We don't have a shop but we do have a showroom that you can visit. We are located in Unit 5, Fern Road (Off Heather Road), Sandyford Industrial Estate, Dublin 18, Ireland that customers may call out and visit.

While we currently do not have a product showroom, it is advisable for customers to email sales@mcsport.ie or call our McSport Sales Team on +353 1 293 0005 to place their order and to ensure that we have that item available for collection.

Customers can pay by Cash / Laser / Credit Card at our premises.

How much does shipping cost?

The normal delivery shipping rate (without our special offer) is €4.95. The vast majority of items sold on McSport.ie come under this rate however for bulky or heavier items the shipping rate is €19.95.

All orders either placed by telephone (by schools or clubs) or by customers paying by cheque or bank transfer are liable for a delivery charge of between €4.95 - €19.95 (depending on the size, weight or type of item(s) ordered and the special online offer may not apply.

All UK deliveries are charged based on a pending weight and a delivery charge from €9.95 (for small orders) or €19.95 (for heavier/larger orders).

For deliveries to all other areas, please see our deliver rates page (Shipping Information) . For all other queries please contact our Sales Team by email: sales@mcsport.ie or telephone: +353 (0)1 293 0005.

How long does delivery take?

Shipping/Delivery will be made within 5-7 working days. Overseas shipping may take longer, please contact our sales team for more information on +353 1 293 0005.

Do we deliver to the outside of Ireland?

Yes, we do deliver outside of Ireland.

Please supply us with the product(s) that you require via email: sales@mcsport.ie or telephone: +353 (0)1 293 0005 and we will provide you with a quotation based on your address.

Directions To McSport

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